Red Oak Medical Supply
Medical supply store · Houston
850 Cypress Creek Pkwy S, Houston, TX 77090
About
Located at 850 Cypress Creek Pkwy S in Houston, Red Oak Medical Supply serves the local community as a provider of various medical equipment and mobility aids. The store offers a range of products, including wheelchairs, walkers, mobility scooters, oxygen tanks, and other health-related supplies. Customers visiting the storefront often interact with staff members who assist with product demonstrations, equipment setup, and guidance on selecting items tailored to specific health needs. The business maintains a presence in the Houston area, drawing a mix of feedback from those who rely on its inventory for post-surgery recovery or long-term mobility support. While some patrons have praised the staff for their professionalism and helpfulness in navigating equipment choices, others have expressed concerns regarding management policies, order fulfillment, and customer service consistency. With a Google rating of 4.4 out of 5 based on 114 reviews, the store remains a notable point of interest for residents seeking local access to medical supplies and rental equipment.
Reviews Red Oak Medical Supply
Customer experiences at Red Oak Medical Supply are highly polarized, with many praising the staff for their helpfulness and product knowledge while others report significant issues with management, refund policies, and order fulfillment. Several customers expressed frustration regarding broken equipment, unfulfilled orders, and perceived lack of empathy during difficult personal circumstances.
Strengths
- Knowledgeable and helpful staff
- Exceptional customer service
- Effective product demonstrations
Weaknesses
- Unfair refund and return policies
- Failure to deliver purchased items
- Poor management communication
- Providing broken or faulty equipment
Best for
Customers seeking personalized assistance and product education for medical equipment rentals and purchases.
Opening hours
- Friday
- 9 AM–5:30 PM
- Monday
- 9 AM–5:30 PM
- Sunday
- Closed
- Tuesday
- 9 AM–5:30 PM
- Saturday
- 9 AM–3 PM
- Thursday
- 9 AM–5:30 PM
- Wednesday
- 9 AM–5:30 PM
Contact
- 850 Cypress Creek Pkwy S, Houston, TX 77090
- (281) 586-9509
- www.redoakmedical.com/?utm_source=GMBSocialClimb&utm_medium=RedOakMedicalSupply