CVS Pharmacy
Pharmacy · Houston
110 W 20th St, Houston, TX 77008
About
Located at 110 W 20th St in Houston, Texas, this CVS Pharmacy serves as a neighborhood hub for prescription fulfillment and general retail needs. The store is positioned as a convenient, accessible option for local residents, offering a range of pharmacy services alongside a standard retail selection. For many patrons, the location is a reliable go-to for daily essentials and medication management, with some customers highlighting the staff’s willingness to assist with cost-saving measures like GoodRX discounts. The customer experience at this location remains notably varied. While many visitors report positive interactions, praising the staff for being professional, kind, and helpful during urgent situations, others have expressed frustration regarding operational inconsistencies. Common points of feedback include long wait times at the drive-thru window and occasional difficulties with communication or order accuracy. As with any high-traffic retail pharmacy, the atmosphere can fluctuate depending on the time of day and the specific personnel on duty. For those living in the Heights area, the store continues to be a primary point of access for health-related needs, balancing its role as a 24-hour service provider with the challenges of maintaining consistent customer service standards.
Reviews CVS Pharmacy
Customer experiences at this pharmacy are highly polarized, with some praising the staff for being helpful and efficient while others report significant issues with unprofessional behavior and medication errors. While many appreciate the 24/7 availability and cost-saving assistance, others cite long wait times and poor communication regarding prescription status.
Strengths
- Helpful and friendly staff
- Assistance with prescription costs
- 24/7 pharmacy availability
Weaknesses
- Rude and condescending staff
- Long drive-thru wait times
- Inefficient prescription processing
- Medication errors
Best for
Patients who prioritize 24/7 access and need assistance navigating prescription discount programs.
Opening hours
- Friday
- 12 AM–1:30 PM, 2 PM–12 AM
- Monday
- 12 AM–1:30 PM, 2 PM–12 AM
- Sunday
- 12 AM–1:30 PM, 2 PM–12 AM
- Tuesday
- 12 AM–1:30 PM, 2 PM–12 AM
- Saturday
- 12 AM–1:30 PM, 2 PM–12 AM
- Thursday
- 12 AM–1:30 PM, 2 PM–12 AM
- Wednesday
- 12 AM–1:30 PM, 2 PM–12 AM